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Privacy Policy
At Flixfox, we believe your privacy deserves genuine protection while you enjoy unlimited entertainment. This Privacy Policy outlines our approach to handling your personal information—striking that crucial balance between delivering a seamless streaming experience and respecting your digital privacy rights.
By accessing our streaming services, you’re agreeing to these terms. If something doesn’t sit right with you, we understand completely—just discontinue using our app.
1. Information We Collect
Our app gathers two primary types of information that help us serve you better:
1.1. Automatically Collected Data
✔ Device Information – We collect basic details about your Android device, including model, operating system version, and unique device identifiers to optimize app performance.
✔ Usage Statistics – Information about how you interact with our app—which features you use most, viewing habits (without tracking specific content choices), and app session duration.
✔ Technical Logs – IP addresses, crash reports, and system logs that help us troubleshoot issues and enhance stability.
1.2. Information You Provide
✔ Account Details – When you create an account, we store your email, phone number, or social login information (depending on your sign-up method).
✔ Premium Subscription Data – If you choose our premium services, we maintain secure records of your subscription status and payment history.
✔ Referral Activities – Information related to your participation in our referral program, including invitation tracking and reward calculations.
2. How We Use Your Information
Your data helps us create a better streaming experience through:
✔ Personalizing content recommendations based on viewing preferences
✔ Improving app performance and addressing technical issues
✔ Processing premium subscriptions and reward program activities
✔ Delivering important service announcements and updates
✔ Enhancing security measures to protect your account
3. Data Protection & Security
We implement industry-standard encryption and security protocols to safeguard your information. While we’re committed to maintaining robust protection measures, no digital system is entirely impenetrable—we encourage setting strong passwords and keeping your account details confidential.
4. Third-Party Services
Our streaming platform occasionally works with trusted partners:
✔ Content Delivery Networks – To ensure smooth, buffer-free streaming experiences
✔ Payment Processors – For handling premium subscription transactions securely
✔ Analytics Providers – To help us understand app performance and user experience
✔ Advertising Partners – For showing relevant ads to non-premium users
Each partner adheres to strict data protection standards, though their privacy practices may differ from ours.
5. Cookies & Local Storage
Our app utilizes local storage and similar technologies to:
✔ Remember your login status and preferences
✔ Maintain your watch history and continue-watching points
✔ Improve streaming performance through local caching
✔ Deliver a more personalized experience overall
6. Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal information:
✔ Access – Request a copy of your data that we’ve collected
✔ Correction – Update or correct inaccurate personal information
✔ Deletion – Request removal of your data from our systems
✔ Restriction – Limit how we process certain information
✔ Portability – Receive your data in a structured, commonly used format
To exercise these rights, please contact our customer service team directly through the in-app support center.
7. Children’s Privacy
Our streaming service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover we’ve inadvertently gathered data from a child, we’ll promptly delete it from our records.
8. International Data Transfers
As a global streaming service, your information may be processed in countries with different data protection standards than your own. Regardless of location, we maintain consistent privacy safeguards across all operations.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or regulatory requirements. Significant updates will be announced through in-app notifications, and the “Last Updated” date will be modified accordingly.
10. Contact Us
Have questions or concerns about your privacy? Our dedicated support team is ready to help! The fastest way to reach us is through our in-app customer service center, accessible from the “Me” section of the app.